Supporting You Further with COVID-19 Relief Initiative: Circuit Breaker Edition

Dear Agent Partners, 

Hope you and loved ones are coping well, the time we’re facing now is an exceptional one. 

Being the first to roll out a suite of relief initiatives for you on 18th March 2020, we understand that the situation has since progressed. We have heard your feedback and are committed to stand united with you, continuously. 

In response to the Circuit Breaker measures announced by the Singapore Government, we have put together a Circuit Breaker Edition of our COVID-19 Relief Initiative.  

Available immediately till 11th May 2020, this edition of measures is an add-on to the first set of initiatives. It is aimed at providing you with a peace of mind as we tide through this period of disruption together with the rest of Singapore.   

Be reassured that we’re here with you and are constantly on the lookout to offer the further support you need into the future.

Measures to Support You through the Circuit Breaker 

60 Days Extension for Purchased Ad Credits with nearby expiry  

If you have Ad Credits purchased as top-ups and they are due to expire between 7th April to 11th May 2020, you might be finding it difficult to use them up ahead of their expiry. 

Good news, their expiry date will be extended by 60 days. The extension will be done in batches, you may find the detailed schedule in our Help Article. Post extension, you may refer to Ad Credits Summary on AgentNet for their new expiry dates. 

60 Days Extension for Ad Credits Remaining in Packages with nearby expiry 

If your Agent or Corporate account is eligible for renewal but have remaining Ad Credits that are expiring with your package, you might be worried that you will have to let them go to waste. 

Good news, the expiry date of these remaining Ad Credits will be extended by 60 days so that you can continue to use them after you’ve renewed your account. This extension is available for accounts expiring in April, May and June 2020 that are renewed within the same or higher tier between 13th April to 11th May 2020. 

Refinance Your Home to Enable Savings  

If you own a private property and are currently paying mortgage, you may be paying more than you should. Contact your Personal Home Loan Assistant and let us help you save on your mortgage payments for that added cashflow you could use.  

Exclusively available for you at PropertyGuru Finance: you’ll also earn full commission plus bonus Ad Credits when you successfully refinance your home. 

If you’re interested in finding out how PropertyGuru Finance makes this happen for you so that you could make it happen for your customers too, register for a webinar session here! 

We Continue to Serve You 

Lock down or not, we will continue to work hard in engaging the property seekers you need and to deliver the best-in-market results to you. 

Whilst we stay home, we remain ready to serve your needs. Your PropertyGuru Customer Care team and Account Manager remain contactable via hotline, mobile phones, chat and emails. Alternatively, answers to questions you have can also be found in Help Centre. 

Whilst you stay home, you’re invited to a set of specially curated resources we’ve prepared for you. You can expect helpful tips, inspiring stories, expert insights and advices aimed to empower you through this time and to equip you for a strong bounce back once the situation improves.  

Find them in:  
– Weekly articles published on our Agent Blog 
– Weekly webinar sessions presented by PropertyGuru Academy 

– PropertyGuru Team 

#GuruCares #SGunited #PGStandByYou 

Check out your COVID-19 Resource Guide to see the relief measures, latest webinars and articles available to you! 

Sign up for your free webinar sessions available on PropertyGuru Academy!  

Other articles on COVID-19 Relief Initiative for Agents: 

• Standing By You Through COVID-19 (Relief measures launched on: 18 March 2020) 
• Supporting You Further With COVID-19 Relief Initiative: Circuit Breaker Edition (Relief measures launched on: 13 April 2020) 
• Enhanced COVID-19 Relief Initiative For Agent Partners (Relief measures launched on: 30 April 2020) 
• How To Use Your Ad Credits Smartly  
  Get insights from our consumer data on how to optimise your Ad Credit spend   

• Stockpile Your Prospects By Using These 3 PropertyGuru Features  
  Discover 3 ways on how you can use this time to stockpile your prospects, by building trust and credibility with property seekers.   
• 3 Online Courses We Recommend To Property Agents  
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• Property Seekers Still Keen Despite COVID-19. Here’s What They Are Looking At 
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• Helpful Tips to Close Deals During COVID-19 
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• When and Where to Focus Your Listings in May 
  Get valuable insights based off PropertyGuru’s proprietary data in April 2020, to strategise your next steps to success.  
• 3 Online Marketing Tools for Property Agents 
  Check out these 3 easy-to-use online marketing tools that are sure to help your success as a property agent.